Impact
Results
Every engagement is judged by what changes. These are some of the results behind Potential2Performance, from Sydney to Aden and Muscat.
- 25+ yearsbuilding leaders, teams and cultures
- 15,000+People trained in leadership, teamwork and conflict resolution in the Middle East
- 6,000+Anglicare Sydney staff reached through learning & leadership pathways I’ve designed & led
- Australia’s bestLearning & Development Program (Australian HR Awards 2026) and AHRI Awards finalist (2026), which I led at Anglicare Sydney
Articles
Results in practice

Case study · Anglicare Sydney · By Mike Pola
Anglicare Academy: building Australia's best Learning & Development Program
Winner of Best Learning & Development Program at the 2026 Australian HR Awards and a 2026 AHRI Awards finalist. How six months of listening, eight role-based pathways and metrics that matter doubled reach and cut cost per staff member by 36%.
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Case study · Anglicare Sydney · By Mike Pola
From doing to developing: a leadership pathway for Care Managers
A five-month coaching and delegation pathway for Residential Care leaders. 45 graduates, a 43% uplift in coaching confidence and teams that rely less on their manager.
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Case study · Oman Sail, Sultanate of Oman · By Mike Pola
Changing culture at Oman Sail
In three months, a national sailing organisation went from no shared vision or values to a Board-approved why and how, 30+ change champions and workshops with every team.
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Case study · Aden, Yemen · By Mike Pola
Helping Yemen's youth discover their potential
Experiential youth leadership through the Arab Spring with Amideast and Mercy Corps (USAID), reaching thousands of young people and building a team of local trainers.
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Case study · Danish Demining Group and Danish Refugee Council · Aden, Yemen · By Mike Pola
Your Relationships, Your Life: conflict resolution in Yemen
From 2012 to 2015, through revolution and war, a 12-hour experiential program delivered by young Yemeni trainers helped more than 12,000 people handle conflict without violence.
Read the articleHighlights
Impact across sectors, cultures and countries
- Australia: Anglicare Sydney
- Learning and leadership pathways for more than 6,000 staff. Named Best Learning & Development Program in Australia at the 2026 Australian HR Awards, and a 2026 AHRI Awards finalist for Best Learning & Development Strategy.
- Yemen: Creative People Solutions
- Co-founded the first experiential learning training company in Yemen and grew it to 30 staff and more than 90 trainers. Trained more than 15,000 people in leadership, teamwork and conflict resolution, through the Arab Spring.
- Yemen: graduate leadership pathway
- With funding from USAID and the Australian Government, built Yemen's first five-level graduate leadership pathway. Today the Yemeni team runs the organisation entirely on its own.
- Oman: corporate and government
- Coached senior leaders at BP, led culture change with Oman Sail, designed a 12-month graduate program with Sohar Port and Freezone, and trained 12 Omani facilitators to carry the work forward.
- Oman: universities
- Designed and delivered more than 20 graduate programs with Omani universities as corporate social responsibility initiatives.
- Leaders worldwide
- Trained more than 150 leaders from over 50 countries with Scripture Union NSW, and offered Purpose Discovery to more than 100 churches with Seed Initiatives.
How we measure
We measure what changes
What we measure
We agree the measures with you at the start, then report against them. Depending on the work, that might include leadership behaviour ratings, Team Health Check scores, engagement, retention, internal promotions or time to competence in a new role. We don't promise a number we can't stand behind. We promise to measure what changes.
What challenge are you trying to solve?
The first conversation is free, with no obligation.